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LIVE INSTRUCTOR-LED COURSE

IT Administrator Essentials

Build practical foundations for managing users, domains, hosting, DNS, business email, SSL, backups, common support issues and day-to-day IT operations.

Foundation Live Instructor-Led Live batch · schedule announced per cohort

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Practical IT Administration

The course is built around the tasks an administrator commonly faces when supporting websites, domains, users, hosting and business communication systems.

Domains and DNS

  • A, CNAME, MX and TXT records
  • Nameservers and DNS propagation
  • Common website and email DNS issues

Business Email

  • Mailboxes, forwarding and aliases
  • SMTP and IMAP basics
  • SPF, DKIM and DMARC concepts

Hosting and Website Administration

  • File managers, databases and backups
  • SSL certificates and HTTPS
  • Basic troubleshooting workflow

Operations and Support

  • User access and password hygiene
  • Incident notes and escalation
  • Backup checks and recovery planning
LEARNING OUTCOMES

What You Should Be Able to Do After the Course

Understand common IT administration responsibilities; manage domains and DNS records; recognize email and SSL issues; organize backups and access; troubleshoot common website and hosting problems; communicate technical incidents clearly.