Practical IT Administration
The course is built around the tasks an administrator commonly faces when supporting websites, domains, users, hosting and business communication systems.
Domains and DNS
- A, CNAME, MX and TXT records
- Nameservers and DNS propagation
- Common website and email DNS issues
Business Email
- Mailboxes, forwarding and aliases
- SMTP and IMAP basics
- SPF, DKIM and DMARC concepts
Hosting and Website Administration
- File managers, databases and backups
- SSL certificates and HTTPS
- Basic troubleshooting workflow
Operations and Support
- User access and password hygiene
- Incident notes and escalation
- Backup checks and recovery planning