Terms & Conditions

1. Acceptance of These Terms

These Terms & Conditions govern access to the NAS Fist Solutions website and, unless a separate written agreement states otherwise, the general basis on which we discuss and provide technology services. By using this website, you agree to these Terms. If you engage us for paid services, the applicable proposal, statement of work, quotation, invoice terms, or other written agreement may contain additional or different terms and will control to the extent of any conflict.

2. Services

NAS Fist Solutions may provide services including website and WordPress development, custom software development, AI and business automation, n8n workflows, API and third-party integrations, server and infrastructure services, hosting migrations, domains and DNS configuration, email integrations, technical support, troubleshooting, maintenance, and related consulting.

Specific deliverables, scope, assumptions, timelines, fees, support arrangements, and acceptance criteria should be defined in the relevant written proposal, quotation, statement of work, or other project communication.

3. Client Responsibilities

Clients are responsible for providing accurate requirements, timely feedback, necessary content, lawful materials, and appropriate access to systems, hosting, domains, DNS, email accounts, APIs, control panels, or third-party services required for the work. Clients must maintain authorized access to any system they ask us to work on.

Delays in access, approvals, content, credentials, third-party responses, or client decisions may affect delivery dates and costs.

4. Access, Credentials and Security

Where access credentials are required, clients should provide them through reasonably secure methods and should rotate or revoke credentials when appropriate after work is completed. We may create temporary accounts or request role-based access where feasible. Clients remain responsible for their own account ownership, subscription payments, account recovery methods, and internal access controls unless expressly agreed otherwise.

5. Fees, Payments and Taxes

Fees and payment schedules are established in the applicable quotation, proposal, invoice, or written agreement. Unless otherwise stated, third-party charges such as hosting, domain registration, software licences, paid plugins, APIs, email services, cloud usage, control-panel licences, and other external subscriptions are separate from our service fees.

Clients are responsible for applicable taxes, duties, banking charges, currency conversion charges, and third-party fees unless the written agreement states otherwise. Work may be paused for overdue amounts where permitted by the applicable agreement and law.

6. Scope Changes and Additional Work

Requests outside the agreed scope may require additional time and fees. We will generally identify material scope changes before proceeding. Small implementation details may be handled within the existing scope where reasonable, but a change that materially affects functionality, integrations, infrastructure, timeline, or deliverables may require a revised quotation or written approval.

7. Third-Party Services and Platforms

Projects may depend on third-party products and services, including WordPress plugins, hosting providers, cPanel/WHM, CyberPanel, DirectAdmin, CWP, Plesk, domain registrars, DNS providers, Cloudflare, email providers, n8n, APIs, AI providers, CRMs, payment processors, cloud services, and other software.

Third-party availability, pricing, policies, APIs, limits, security, compatibility, or functionality may change without our control. We are not responsible for outages, changes, suspensions, data loss, policy changes, or failures caused by third-party services, although we may assist with troubleshooting or migration where agreed.

8. Intellectual Property

Unless otherwise agreed in writing, each party retains ownership of intellectual property it owned before the project. Client-provided content, trademarks, data, and materials remain the client's or their respective owner's property.

Ownership or licensing of custom deliverables, source code, design assets, reusable components, frameworks, libraries, templates, tools, and third-party materials should be governed by the applicable project agreement. Third-party and open-source components remain subject to their respective licences. No transfer of intellectual property should be assumed beyond what is expressly agreed in writing.

9. Client Content and Lawful Use

Clients represent that they have the necessary rights and permissions for content, data, software, accounts, domains, and systems they provide or authorize us to access. Our services must not be used for unlawful activity, infringement, abuse, malware distribution, unauthorized access, spam, fraud, or other activity that violates applicable law or third-party rights.

10. Backups, Migrations and Infrastructure Changes

Although reasonable care may be taken during migrations, server changes, DNS updates, software updates, deployments, and maintenance, clients should maintain current backups of critical systems and data unless backup responsibility is expressly included in the project scope. DNS propagation, third-party caches, email routing, registrar processes, hosting-provider restrictions, and similar external factors may affect timing.

11. Warranties and Disclaimers

We aim to provide services with reasonable professional care. Except for warranties expressly stated in a written agreement or required by applicable law, the website and services are provided without additional warranties, including implied warranties of merchantability, fitness for a particular purpose, uninterrupted operation, or error-free performance.

Technology systems involve dependencies and risks. We do not guarantee that any website, server, software, automation, integration, security measure, or third-party service will be completely uninterrupted, vulnerability-free, or compatible with every future change.

12. Limitation of Liability

To the maximum extent permitted by applicable law, NAS Fist Solutions will not be liable for indirect, incidental, special, punitive, or consequential losses, or for loss of profits, revenue, business opportunities, goodwill, or data, arising from use of the website or services. Any direct-liability cap should be determined by the applicable written service agreement and mandatory law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

13. Indemnification

To the extent permitted by law and subject to any applicable written agreement, a client may be responsible for claims, losses, or expenses arising from unlawful client-provided materials, unauthorized instructions, infringement caused by client content, or misuse of deliverables, except to the extent caused by our own breach or misconduct.

14. Suspension and Termination

Either party may terminate a project according to the applicable written agreement. We may suspend or terminate services for material breach, overdue payment, unlawful use, security risk, abuse, or instructions that would require unauthorized access or unlawful activity. Fees for work already performed and non-refundable third-party costs remain payable where applicable.

15. Confidentiality

Where confidential business or technical information is exchanged, each party should use reasonable care to protect it and use it only for the relevant business relationship, subject to legal obligations and any separate non-disclosure agreement. Information that is public, independently developed, lawfully received from another source, or required to be disclosed by law may be excluded from confidentiality obligations.

16. Governing Law and Disputes

The governing law, jurisdiction, and dispute-resolution procedure for paid services should be stated in the applicable proposal, contract, or statement of work, particularly because NAS Fist Solutions may work with international clients. If no such provision has been agreed, applicable law will determine the appropriate jurisdiction and remedies.

17. Changes to These Terms

We may update these website Terms from time to time. Changes become effective when posted on this page unless otherwise stated. Changes to an already-signed client agreement require the process specified in that agreement and are not automatically made merely by updating this website page.

18. Contact